Privacy Policy

Last updated: 19 August 2025

This website is managed by WebSure Technologies Pvt. Ltd. (“we,” “our,” or “us”). We value your privacy and are committed to protecting the personal information you share with us when using our website (Themeplace.net), purchasing our digital products (such as WordPress plugins and custom solutions), or using our mobile applications.

By using our website or mobile applications, you agree to this Privacy Policy and consent to the collection, use, and disclosure of your information in accordance with it.

This policy does not apply to third-party websites, services, or applications that we do not own or control. Please also review our Terms of Use.

Information We Collect

1. Personal Information (Website & Orders)

When you interact with our WooCommerce-based website, we may collect:

  • Name, billing and shipping addresses
  • Email address and phone number
  • Account login details (username and password)
  • Order history and purchased products

This information is required for processing your orders, delivering digital products, and managing your account.

2. Payments

We do not collect or store your credit/debit card numbers or other sensitive payment information.
All payment transactions are securely processed by third-party payment providers (such as Stripe, PayPal, Razorpay – update as applicable). These providers may collect information such as your card number, billing address, and expiration date in order to process payments. Their use of your data is governed by their own privacy policies.

3. App-Specific Information

When you install and use our Android application, we may collect:

  • App name and version
  • Device information (model, manufacturer, Android version)
  • Firebase Cloud Messaging (FCM) token (used for push notifications)

We use this information for analytics, improving app performance, and sending push notifications (order updates, promotional offers, and custom in-app alerts).

4. Non-Personal Information

Like most websites and apps, we collect aggregated analytics data such as:

  • IP addresses (anonymized where possible)
  • Browser type and version
  • General usage statistics
  • Crash reports and performance data

This data helps us improve our services and user experience.

How We Use Information

  • Fulfill and manage orders
  • Provide digital products and custom solutions
  • Offer customer support
  • Send transactional emails (order confirmations, updates, etc.)
  • Send push notifications (through our app) for order updates, promotions, and in-app alerts
  • Improve our website, plugins, and mobile applications
  • Conduct analytics and troubleshooting

We will not sell, rent, or trade your personal information to third parties.

Cookies & Tracking Technologies

Our website uses cookies to:

  • Maintain login sessions
  • Store preferences
  • Improve user experience

Some third-party partners (such as analytics or marketing services) may also use cookies or similar technologies. You may disable cookies in your browser, but some features of our website may not function properly.

Children’s Privacy

Our services are not directed toward children under the age of 13. If you are under 13, please do not provide personal information.

Security

We use industry-standard practices to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure.

Data Retention

  • Account information and order details are retained as long as your account is active or as required for business/legal purposes.
  • App-related device and analytics data may be retained for improving service and troubleshooting, but is anonymized where possible.

Third-Party Links

Our website or apps may link to external websites. We are not responsible for their privacy practices.

Your Rights

  • Access and update your personal information via your account
  • Request deletion of your personal data (subject to legal/business obligations)
  • Opt out of promotional communications
  • Disable app notifications via device settings

Contact Information

If you have questions about this Privacy Policy, please contact us at:
Email: [email protected]